Document Detail


The value of 'gentle reminder' on safe medical behaviour.
MedLine Citation:
PMID:  20513789     Owner:  NLM     Status:  In-Process    
Abstract/OtherAbstract:
BACKGROUND: Based on knowledge and methods from cognitive psychology and behavioural economics we introduced 'Gentle reminder.' This procedure calls for public planning of safety norms, and an agreement of all team members to help each other to adhere to this plan.
METHODS: Team members agree to gently remind their coworkers every time they deviate from the safety norm. For the study, we observed the use of gloves during intravenous insertion and blood withdrawal.
RESULTS AND DISCUSSION: During the 2 years of observation, safe behaviour increased, if safe behaviour before implementation of the 'gentle reminder' was 55% in one ward; it increased after 2 months to above 80%; 2 months later, it was 83% and 90%; and finally it stabilised on 90%. A similar pattern was documented in all wards. This is one recommended way to overcome unsafe behaviour.
Authors:
Ido Erev; Dotan Rodensky; Mark-Alain Levi; Michal Englard-Hershler; Hanna Admi; Yoel Donchin
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Publication Detail:
Type:  Journal Article     Date:  2010-05-31
Journal Detail:
Title:  Quality & safety in health care     Volume:  19     ISSN:  1475-3901     ISO Abbreviation:  Qual Saf Health Care     Publication Date:  2010 Oct 
Date Detail:
Created Date:  2010-10-27     Completed Date:  -     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  101136980     Medline TA:  Qual Saf Health Care     Country:  England    
Other Details:
Languages:  eng     Pagination:  e49     Citation Subset:  H    
Affiliation:
The Research Center for Work Safety and Human Engineering, Faculty of Industrial Engineering and Management, Technion, Haifa, Israel.
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