| The use of communication device in background noise. | |
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MedLine Citation:
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PMID: 18529865 Owner: NLM Status: In-Data-Review |
Abstract/OtherAbstract:
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Communication devices are used more and more often in industrial premises. We have evaluated how the users experience these device in a call center (N=41), in a low noise warehouse (N=67) and in a noisy (L>80 dB) warehouse (N=25). For all subjects the same questionnaire was sent. The questionnaire contained questions were about the quality of communications device and self-evaluated hearing symptoms. The self-evaluated speech intelligibility was lowest in the high background environments. Still in the call center five persons and five in the silent warehouse had great difficulties with speech intelligibility. All these persons evaluated that they have always difficulties when communicating with people. In the noisy environments this relationship was not found. The need to rise the voice was highest in the warehouses ad did not depend on the background noise. Tinnitus was more frequent among process industry workers. The results suggests that lowered hearing function cause problems in low background noise. The self-evaluated nuisance depends on the complexity of the communication. The quality of the communication channel may also play a vital role in the communication problems especially for workers with hearing problems. |
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Authors:
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Esko Toppila; Pekka Airre; Pekka Olkinuora |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: The Journal of the Acoustical Society of America Volume: 123 ISSN: 1520-8524 ISO Abbreviation: J. Acoust. Soc. Am. Publication Date: 2008 May |
Date Detail:
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Created Date: 2008-06-05 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 7503051 Medline TA: J Acoust Soc Am Country: United States |
Other Details:
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Languages: eng Pagination: 3139 Citation Subset: IM |
Affiliation:
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Finnish Institute of Occupational Health, P.O:Box 486, 33101 Tampere, Finland, esko.toppila@ttl.fi. |
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From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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