Document Detail


The role of user-centred design within online community development.
MedLine Citation:
PMID:  21335720     Owner:  NLM     Status:  In-Data-Review    
Abstract/OtherAbstract:
Research has evidenced the benefits of using information and communications technology (ICT) in chronic disease management including improving information availability, communication methods and raising individual patient's self-awareness of their own conditions. Extending ICT use to support patients in the community through online services draws attention to the complex task of how to meaningfully acquire input from all potential users of such systems and to balance their competing interests. This paper explores these issues across system analysis, specification and design for a community based patient support system. The paper highlights user-centred design challenges in a situation where the patient-users were not able to be included during the planning stage and explores how this impacted on the subsequent development.
Authors:
Erin Roehrer; Elizabeth Cummings; Leonie Ellis; Paul Turner
Publication Detail:
Type:  Journal Article    
Journal Detail:
Title:  Studies in health technology and informatics     Volume:  164     ISSN:  0926-9630     ISO Abbreviation:  Stud Health Technol Inform     Publication Date:  2011  
Date Detail:
Created Date:  2011-02-21     Completed Date:  -     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  9214582     Medline TA:  Stud Health Technol Inform     Country:  Netherlands    
Other Details:
Languages:  eng     Pagination:  256-60     Citation Subset:  T    
Affiliation:
eHealth Services Research Group, School of Computing & Information Systems, University of Tasmania, Australia.
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