| The role of middle managers in the transmission and integration of organizational culture. | |
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MedLine Citation:
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PMID: 15603115 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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When organizations merge, the role of the middle manager as an agent of change is to make sense of, unite, and transmit the organization's culture. This process is complicated because the manager must get deep inside a new organization's culture and come to know its needs processes, and people in a relatively short period of time to weld them all together into a smoothly functioning entity. Schein (1999) proposes eight essential steps that the manager must accomplish if cultural change is to occur. Bennis's (1989) four competencies of leadership is a framework to categorize and record actions that create a milieu of clear-cut goals, values, and basic assumptions for the organization's employees. Combining these two theoretical models illustrates how middle managers are able to create a "pull" style of influence (Kotler 2000) to attract and energize people to enroll in the new organization's vision of the future. |
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Authors:
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Caterina Lucia Valentino |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Journal of healthcare management / American College of Healthcare Executives Volume: 49 ISSN: 1096-9012 ISO Abbreviation: J Healthc Manag Publication Date: 2004 Nov-Dec |
Date Detail:
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Created Date: 2004-12-17 Completed Date: 2005-02-18 Revised Date: 2007-11-15 |
Medline Journal Info:
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Nlm Unique ID: 9803529 Medline TA: J Healthc Manag Country: United States |
Other Details:
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Languages: eng Pagination: 393-404; discussion 404 Citation Subset: H |
Affiliation:
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School of Health Services Management, Ryerson University, Toronto, Canada. cvalenti@ryerson.ca |
Export Citation:
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| MeSH Terms | |
Descriptor/Qualifier:
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Administrative Personnel
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psychology*,
standards Cooperative Behavior Humans Interviews as Topic Leadership Models, Organizational Organizational Culture* Organizational Innovation* Personnel Loyalty Personnel Management / methods, standards* Professional Competence* Professional Role* Trust |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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