| The role and application of the balanced scorecard in healthcare quality management. | |
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MedLine Citation:
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PMID: 10177013 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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To connect practices, outcomes, quality, value, and costs, healthcare organizations must start using a balanced scorecard. A balanced scorecard is a set of measures that reveals the interdependency of the organization, its employees, and its patients. It thus serves as a balanced perspective on the organization for senior management to use in designing, developing, deploying, and directing the strategic plan, consistent with total quality management principles. |
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Authors:
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K Castañeda-Méndez; K Mangan; A M Lavery |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Journal for healthcare quality : official publication of the National Association for Healthcare Quality Volume: 20 ISSN: 1062-2551 ISO Abbreviation: J Healthc Qual Publication Date: 1998 Jan-Feb |
Date Detail:
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Created Date: 1998-04-10 Completed Date: 1998-04-10 Revised Date: 2000-12-18 |
Medline Journal Info:
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Nlm Unique ID: 9202994 Medline TA: J Healthc Qual Country: UNITED STATES |
Other Details:
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Languages: eng Pagination: 10-3 Citation Subset: H |
Affiliation:
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Aejes, Ridgefield, CT, USA. |
Export Citation:
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APA/MLA Format Download EndNote Download BibTex |
| MeSH Terms | |
Descriptor/Qualifier:
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Education, Continuing Hospital Bed Capacity, 100 to 299 Hospital Records Hospitals, Voluntary / organization & administration*, standards Information Services* Management Quality Circles New York Organizational Objectives Planning Techniques* Process Assessment (Health Care) Total Quality Management / methods* |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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