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A model for representing formal, informal and hybrid communication in the clinical communication space.
MedLine Citation:
PMID:  21335729     Owner:  NLM     Status:  In-Data-Review    
Abstract/OtherAbstract:
The clinical communication space refers to the activities that take place in the context of clinical communication. Communication is an important part of healthcare delivery yet the communication space has been described a source of medical errors and other communication issues such as interruptions. Information and communication technologies (ICTs) can enhance the clinical communication space but before we can design ICTs we need to describe the space. In particular we need to understand the role that informal communication plays. This paper reports on an exploratory study of the clinical communication space. It uses an ontology to illustrate the range of processes, modalities and contexts within the communication space and the role of formal, informal and hybrid communication.
Authors:
Craig E Kuziemsky
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Publication Detail:
Type:  Journal Article    
Journal Detail:
Title:  Studies in health technology and informatics     Volume:  164     ISSN:  0926-9630     ISO Abbreviation:  Stud Health Technol Inform     Publication Date:  2011  
Date Detail:
Created Date:  2011-02-21     Completed Date:  -     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  9214582     Medline TA:  Stud Health Technol Inform     Country:  Netherlands    
Other Details:
Languages:  eng     Pagination:  311-5     Citation Subset:  T    
Affiliation:
Telfer School of Management, University of Ottawa, Ottawa, ON, Canada.
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