| The missing link: Lean leadership. | |
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MedLine Citation:
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PMID: 19791484 Owner: NLM Status: In-Process |
Abstract/OtherAbstract:
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People often equate "Lean" with the tools that are used to create efficiencies and standardize processes. However, implementing tools represents at most 20 percent of the effort in Lean transformations. The other 80 percent of the effort is expended on changing leaders' practices and behaviors, and ultimately their mindset. Senior management has an essential role in establishing conditions that enable that 80 percent of the effort to succeed. Their involvement includes establishing governance arrangements that cross divisional boundaries, supporting a thorough, long-term vision of the organization's value-producing processes, and holding everyone accountable for meeting Lean commitments. This is accomplished through regular, direct involvement. When upper management sets the example, durable Lean success and an increasingly Lean leadership mindset follow. |
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Authors:
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David Mann |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Frontiers of health services management Volume: 26 ISSN: 0748-8157 ISO Abbreviation: Front Health Serv Manage Publication Date: 2009 |
Date Detail:
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Created Date: 2009-10-01 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 8501389 Medline TA: Front Health Serv Manage Country: United States |
Other Details:
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Languages: eng Pagination: 15-26 Citation Subset: H |
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From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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