| The effects of multimedia communication technology on non-collocated teams: a case study. | |
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MedLine Citation:
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PMID: 10975182 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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Collaborative teams are becoming increasingly important for industry, both within and across companies. There is a need for communication technology to support teams because many teams are non-collocated, or 'virtual'. Two automotive supply chain teams were observed while they were experimenting with multimedia conferencing in order to determine what support non-collocated teams need and the potential effects of introducing technologies on their group processes. The observations included meeting recordings and other sources that show the organizational factors affecting teams. Working in teams requires very close collaboration. Communication technology can help teams if it is used to foster close and relatively informal person-to-person interaction. Organizational constraints on how the technology is introduced favour high-technology, special-purpose installations, but teams can best be supported using relatively modest equipment with desktop access. |
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Authors:
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J Carletta; A H Anderson; R McEwan |
Publication Detail:
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Type: Journal Article; Research Support, Non-U.S. Gov't |
Journal Detail:
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Title: Ergonomics Volume: 43 ISSN: 0014-0139 ISO Abbreviation: Ergonomics Publication Date: 2000 Aug |
Date Detail:
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Created Date: 2000-09-19 Completed Date: 2000-09-19 Revised Date: 2006-11-15 |
Medline Journal Info:
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Nlm Unique ID: 0373220 Medline TA: Ergonomics Country: ENGLAND |
Other Details:
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Languages: eng Pagination: 1237-51 Citation Subset: IM; S |
Affiliation:
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Human Communication Research Centre, University of Edinburgh, Scotland, UK. J.Carletta@edinburgh.ac.uk |
Export Citation:
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| MeSH Terms | |
Descriptor/Qualifier:
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Group Processes* Human Engineering* Humans Institutional Management Teams* Multimedia* Organizational Case Studies Scotland Telecommunications* |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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