Document Detail


A conflict management scale for pharmacy.
MedLine Citation:
PMID:  19960081     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
OBJECTIVES: To develop and establish the validity and reliability of a conflict management scale specific to pharmacy practice and education. METHODS: A multistage inventory-item development process was undertaken involving 93 pharmacists and using a previously described explanatory model for conflict in pharmacy practice. A 19-item inventory was developed, field tested, and validated. RESULTS: The conflict management scale (CMS) demonstrated an acceptable degree of reliability and validity for use in educational or practice settings to promote self-reflection and self-awareness regarding individuals' conflict management styles. CONCLUSIONS: The CMS provides a unique, pharmacy-specific method for individuals to determine and reflect upon their own conflict management styles. As part of an educational program to facilitate self-reflection and heighten self-awareness, the CMS may be a useful tool to promote discussions related to an important part of pharmacy practice.
Authors:
Zubin Austin; Paul A Gregory; Craig Martin
Publication Detail:
Type:  Journal Article; Validation Studies    
Journal Detail:
Title:  American journal of pharmaceutical education     Volume:  73     ISSN:  1553-6467     ISO Abbreviation:  Am J Pharm Educ     Publication Date:  2009 Nov 
Date Detail:
Created Date:  2009-12-04     Completed Date:  2010-02-04     Revised Date:  2010-09-28    
Medline Journal Info:
Nlm Unique ID:  0372650     Medline TA:  Am J Pharm Educ     Country:  United States    
Other Details:
Languages:  eng     Pagination:  122     Citation Subset:  IM    
Affiliation:
Leslie Dan Faculty of Pharmacy, University of Toronto, Canada.
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MeSH Terms
Descriptor/Qualifier:
Attitude of Health Personnel*
Awareness
Checklist*
Conflict (Psychology)*
Cooperative Behavior
Humans
Interprofessional Relations*
Negotiating*
Patient Care Team
Personnel Management*
Pharmacists / psychology*
Pilot Projects
Psychometrics
Reproducibility of Results
Self Concept
Self Efficacy
Students, Pharmacy / psychology*
Comments/Corrections

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


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