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What has change management in industry got to do with improving patient safety?
MedLine Citation:
PMID:  21441166     Owner:  NLM     Status:  Publisher    
Abstract/OtherAbstract:
Background Healthcare is often in a constant state of change - for political, technological, patient related, and scientific reasons. Yet, for a business where change is the norm, too little time is spent thinking theoretically about how change occurs. One area where change is still needed is in patient safety. Methods Presented is an analysis of the literature on change to suggest how this may inform patient safety. Results No one change approach guarantees success in patient safety. Success very much depends on selecting the best fit change framework and adapting it to local context. Well regarded change models, like that of Kotter, are not well tested within a healthcare context. Those that are, such as Pettigrew, do not specifically address all the issues associated with patient safety. Kotter's phases of change may be applied in a healthcare context to enhance patient safety. Conclusion Kotter's model is well studied in non-healthcare contexts and has potential to be adapted for improving patient safety.
Authors:
Douglas J Noble; Claire Lemer; Emma Stanton
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Publication Detail:
Type:  JOURNAL ARTICLE     Date:  2011-3-25
Journal Detail:
Title:  Postgraduate medical journal     Volume:  -     ISSN:  1469-0756     ISO Abbreviation:  -     Publication Date:  2011 Mar 
Date Detail:
Created Date:  2011-3-28     Completed Date:  -     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  0234135     Medline TA:  Postgrad Med J     Country:  -    
Other Details:
Languages:  ENG     Pagination:  -     Citation Subset:  -    
Affiliation:
Healthcare Innovation and Policy Unit, Barts and The London School of Medicine and Dentistry, London, UK.
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