| What is a good general practitioner (GP)? The development and evaluation of a multi-source feedback instrument for GP appraisal. | |
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MedLine Citation:
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PMID: 20515544 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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BACKGROUND: Although multi-source feedback (MSF) has been used in primary healthcare, the development of an MSF instrument specific to this setting in the UK has not been previously described. The aims of this study were to develop and evaluate an MSF instrument for GPs in Scotland taking part in appraisal. METHODS: The members of ten primary healthcare teams in the west of Scotland were asked to provide comments in answer to the question, 'What is a good GP?'. The data were reduced and coded by two researchers and questions were devised. Following content validity testing the MSF process was evaluated with volunteers using face-to-face interviews and a postal survey. RESULTS: Thirty-seven statements covering the six domains of communication skills, professional values, clinical care, working with colleagues, personality issues and duties and responsibilities were accepted as relevant by ten primary healthcare teams using a standard of 80 percent agreement. The evaluation found the MSF process to be feasible and acceptable and participants provided some evidence of educational impact. CONCLUSION: An MSF instrument for GPs has been developed based on the concept of 'the good GP' as described by the primary healthcare team. The evaluation of the resultant MSF process illustrates the potential of MSF, when delivered in the supportive environment of GP appraisal, to provide feedback which has the possibility of improving working relationships between GPs and their colleagues. |
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Authors:
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Annabel Shepherd; Murray Lough |
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Publication Detail:
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Type: Journal Article; Research Support, Non-U.S. Gov't |
Journal Detail:
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Title: Education for primary care : an official publication of the Association of Course Organisers, National Association of GP Tutors, World Organisation of Family Doctors Volume: 21 ISSN: 1473-9879 ISO Abbreviation: Educ Prim Care Publication Date: 2010 May |
Date Detail:
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Created Date: 2010-06-02 Completed Date: 2010-06-29 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 101141280 Medline TA: Educ Prim Care Country: England |
Other Details:
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Languages: eng Pagination: 149-64 Citation Subset: IM |
Affiliation:
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NHS Education for Scotland, Glasgow, UK. annabel.shepherd@nes.scot.nhs.uk |
Export Citation:
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| MeSH Terms | |
Descriptor/Qualifier:
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Clinical Competence Communication Cooperative Behavior Employee Performance Appraisal / methods* Feedback* Humans Personality Physicians, Family* Quality of Health Care / organization & administration* Questionnaires* |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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