Document Detail


What do employees really want?
MedLine Citation:
PMID:  15293660     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
Each person who works in your medical practice is unique and has different goals, values, dreams, and perceptions. This uniqueness means that you can't make assumptions about what your employees want. By learning what makes the people working in your practice tick, you will be able to develop meaningful rewards and incentives and eliminate some nagging practice management problems once and for all. This article suggests a simple exercise that enables staff members to rank 10 job features in order of importance. It shares the results of original research indicating common complaints medical office employees have about their doctor-bosses. It cautions readers not to solicit employee opinions unless they can live with the truth and keep from becoming bitter, defensive, or retaliatory. The article also offers two hands-on tools for helping practice managers find out what their employees really want: a ready-to-use staff morale survey and an employee suggestion program.
Authors:
Laura Sachs Hills
Publication Detail:
Type:  Journal Article    
Journal Detail:
Title:  The Journal of medical practice management : MPM     Volume:  19     ISSN:  8755-0229     ISO Abbreviation:  J Med Pract Manage     Publication Date:    2004 May-Jun
Date Detail:
Created Date:  2004-08-05     Completed Date:  2004-09-23     Revised Date:  2004-11-17    
Medline Journal Info:
Nlm Unique ID:  8605494     Medline TA:  J Med Pract Manage     Country:  United States    
Other Details:
Languages:  eng     Pagination:  310-3     Citation Subset:  T    
Affiliation:
merlegerle@aol.com
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MeSH Terms
Descriptor/Qualifier:
Attitude of Health Personnel*
Employment / psychology*
Humans
Job Satisfaction*
Morale
Personnel Management / methods*
Practice Management, Medical*

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


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