| What Is It They Say About Best Intentions? A Life Lesson in Empathy and Sympathy. | |
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MedLine Citation:
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PMID: 21416418 Owner: NLM Status: Publisher |
Abstract/OtherAbstract:
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This narrative exposes a critical communication lesson through a true account. In describing empathy and sympathy, it ushers readers on a brief journey where one vital exchange goes awry. A lesson emerges for clinical staff and patients communicating in sensitive circumstances. Empathy and sympathy both express feelings but differ in how these interwoven emotions emerge. It is suggested that sympathy shares feeling whereas empathy shares understanding. The narrative includes a dilemma and the consequence that results from ineffective communication, and concludes with suggestions to successfully manage similar communication encounters. |
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Authors:
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Lisa A Waite |
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Publication Detail:
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Type: JOURNAL ARTICLE Date: 2011-3-16 |
Journal Detail:
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Title: Health communication Volume: - ISSN: 1532-7027 ISO Abbreviation: - Publication Date: 2011 Mar |
Date Detail:
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Created Date: 2011-3-18 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 8908762 Medline TA: Health Commun Country: - |
Other Details:
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Languages: ENG Pagination: 1-3 Citation Subset: - |
Affiliation:
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School of Communication, Kent State University. |
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From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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