| Venue Staff Knowledge of Their Patrons' Gambling and Problem Gambling. | |
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MedLine Citation:
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PMID: 21630109 Owner: NLM Status: Publisher |
Abstract/OtherAbstract:
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In several jurisdictions around the world, venue staff are encouraged to make reasonable attempts to determine whether patrons may be experiencing problems associated with their gambling. Although a number of visible indicators and behaviours are recognised as being indicative of gambling problems, no research has investigated how effective staff might be in identifying problem gamblers in venues. The aim of this field test was to examine the level of patron familiarity amongst staff working in small to moderate-sized venues. Patrons (n = 303) were asked to complete a short survey including the Problem Gambling Severity Index and venue staff were asked to describe their knowledge of the same patrons independently. The results showed that patrons rated as more at risk by staff scored significantly higher on the PGSI, but that point-in-time staff ratings were not sufficiently accurate to allow effective identification of problem gamblers. The importance of using accumulated information over multiple sessions as well as technological monitoring of behaviour was emphasised by these results. |
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Authors:
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Paul Delfabbro; Mignon Borgas; Daniel King |
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Publication Detail:
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Type: JOURNAL ARTICLE Date: 2011-6-1 |
Journal Detail:
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Title: Journal of gambling studies / co-sponsored by the National Council on Problem Gambling and Institute for the Study of Gambling and Commercial Gaming Volume: - ISSN: 1573-3602 ISO Abbreviation: - Publication Date: 2011 Jun |
Date Detail:
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Created Date: 2011-6-1 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 9425991 Medline TA: J Gambl Stud Country: - |
Other Details:
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Languages: ENG Pagination: - Citation Subset: - |
Affiliation:
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School of Psychology, University of Adelaide, Adelaide, SA, 5005, Australia, paul.delfabbro@adelaide.edu.au. |
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From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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