Document Detail


Telephone management in substance abuse treatment.
MedLine Citation:
PMID:  11242548     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
The purpose of this article is to describe the results of a clinical trial in which telephonic case management was evaluated as a supplement to substance abuse treatment. An interactive voice response system (IVR) was developed by the research team for use in the case management of randomly assigned participants in a clinical trial research project. The features of the software program facilitated a double caseload for the case manager as well as real-time data capture. At intake, no significant differences were found between participants in the telecommunication condition and the general project. Thus, the effectiveness of random assignment was supported. An IVR was useful for case management services, was less costly, and showed acceptability to clients. A reduction in time expenditure by using telecommunication occurred within three activity areas. Telecommunication facilitated client interaction and the use of case management, and it reduced provider time expenditure. As an alternative strategy, telecommunication case management can enhance cost effectiveness improvements.
Authors:
J A Hall; D L Huber
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Publication Detail:
Type:  Clinical Trial; Journal Article; Randomized Controlled Trial; Research Support, U.S. Gov't, P.H.S.    
Journal Detail:
Title:  Telemedicine journal and e-health : the official journal of the American Telemedicine Association     Volume:  6     ISSN:  1530-5627     ISO Abbreviation:  Telemed J E Health     Publication Date:  2000  
Date Detail:
Created Date:  2001-03-26     Completed Date:  2001-04-12     Revised Date:  2007-11-14    
Medline Journal Info:
Nlm Unique ID:  100959949     Medline TA:  Telemed J E Health     Country:  United States    
Other Details:
Languages:  eng     Pagination:  401-7     Citation Subset:  IM    
Affiliation:
School of Social Work, Center for Addictions Research, The University of Iowa, Iowa City 52242, USA.
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MeSH Terms
Descriptor/Qualifier:
Adult
Case Management / organization & administration*
Cost-Benefit Analysis
Female
Humans
Iowa
Male
Patient Compliance / psychology
Professional-Patient Relations
Program Evaluation
Remote Consultation*
Software*
Substance-Related Disorders / psychology,  therapy*
Telephone / economics,  standards*
Therapy, Computer-Assisted / organization & administration*
Time Factors
Workload
Grant Support
ID/Acronym/Agency:
DA 08733/DA/NIDA NIH HHS

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


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