Document Detail

Tales of time, terms, and patient information-seeking behavior-an exploratory qualitative study.
MedLine Citation:
PMID:  22168486     Owner:  NLM     Status:  MEDLINE    
This study explores patients' and physicians' perceptions of the use of medical terminology in patient-physician communication. Perceptions of time emerge as an overarching theme and the relationships between perceived time pressures and medical terms are analyzed. Data for this qualitative exploratory study were collected in 28 semistructured interviews with native and nonnative English-speaking physicians and patients. Interviews were recorded, transcribed and analyzed in NVivo 8, applying principles from grounded theory. Participants commonly perceived time pressures on consultations. Findings indicate that together, perceived time pressures and medical terminology influence patient participation and the development of rapport in medical encounters. Patient information-seeking behavior was reported to be lower in short, terminology-dense consultations and increased in longer, terminology-sparse consultations. Data suggest that monitoring the use of medical terms in combination with taking time to provide appropriate explanations can function as a partnership-building strategy. Physicians who adopt this strategy could foster better patient-physician relationships and facilitate increased patient information-seeking behavior.
Maria R Dahm
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Publication Detail:
Type:  Journal Article; Research Support, Non-U.S. Gov't     Date:  2011-12-14
Journal Detail:
Title:  Health communication     Volume:  27     ISSN:  1532-7027     ISO Abbreviation:  Health Commun     Publication Date:  2012  
Date Detail:
Created Date:  2012-07-26     Completed Date:  2012-12-20     Revised Date:  2014-03-17    
Medline Journal Info:
Nlm Unique ID:  8908762     Medline TA:  Health Commun     Country:  England    
Other Details:
Languages:  eng     Pagination:  682-9     Citation Subset:  IM    
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MeSH Terms
Consumer Health Information*
Health Communication
Information Seeking Behavior*
Interviews as Topic
Middle Aged
Physician-Patient Relations*
Qualitative Research
Referral and Consultation
Time Factors
Young Adult

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine

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