| System-wide versus component-specific trust using multiple aids. | |
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MedLine Citation:
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PMID: 20198819 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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Previous research in operator trust toward automated aids has focused primarily on single aids. The current study focuses on how operator trust is affected by the presence of multiple aids. Two competing theories of multiple-trust are presented. A component-specific trust theory predicts that operators will differentially place their trust in automated aids that vary in reliability. A system-wide trust theory predicts that operators will treat multiple imperfect aids as one "system" and merge their trust across aids despite differences in the aids' reliability. A simulated flight task was used to test these theories, whereby operators performed a pursuit tracking task while concurrently monitoring multiple system gauges that were augmented with perfect or imperfect automated aids. The data revealed that a system-wide trust theory best predicted the data; operators merged their trust across both aids, behaving toward a perfectly reliable aid in the same manner as they did towards unreliable aids. |
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Authors:
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David Keller; Stephen Rice |
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Publication Detail:
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Type: Journal Article; Research Support, U.S. Gov't, Non-P.H.S. |
Journal Detail:
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Title: The Journal of general psychology Volume: 137 ISSN: 0022-1309 ISO Abbreviation: J Gen Psychol Publication Date: 2010 Jan-Mar |
Date Detail:
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Created Date: 2010-03-04 Completed Date: 2010-03-26 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 2985111R Medline TA: J Gen Psychol Country: United States |
Other Details:
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Languages: eng Pagination: 114-28 Citation Subset: IM |
Affiliation:
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Naval Surface Warfare Center, Dahlgren, Virginia, USA. |
Export Citation:
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APA/MLA Format Download EndNote Download BibTex |
| MeSH Terms | |
Descriptor/Qualifier:
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Adolescent Adult Aircraft / instrumentation Analysis of Variance Attitude to Computers* Automation / instrumentation* Aviation / instrumentation Computer Simulation Female Humans Male Man-Machine Systems* Signal Detection, Psychological / physiology Trust* User-Computer Interface |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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