Document Detail

The Six Sigma initiative at Mount Sinai Medical Center.
MedLine Citation:
PMID:  18306249     Owner:  NLM     Status:  MEDLINE    
Lean Six Sigma, in various forms, has been used widely in many Fortune 500 companies. Motorola, General Electric, Sony, American Express, and Bechtel all use Six Sigma to improve quality and performance. While the impact of this methodology has been documented extensively by the press in manufacturing and transactional settings, less evidence is available regarding its utility in health care environments. Mount Sinai Medical Center initiated a Six Sigma program in 2000 to determine its applicability and value in a large academic medical center. This article discusses Mount Sinai Medical Center's experience adapting this methodology to improve both patient care and business processes and outcomes. We present an overview of Six Sigma, and offer examples of projects undertaken using this data-driven approach to performance improvement. Lastly, the article provides insights and lessons learned regarding this organization-wide experience.
Robert Chassin
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Publication Detail:
Type:  Journal Article    
Journal Detail:
Title:  The Mount Sinai journal of medicine, New York     Volume:  75     ISSN:  0027-2507     ISO Abbreviation:  Mt. Sinai J. Med.     Publication Date:    2008 Jan-Feb
Date Detail:
Created Date:  2008-03-07     Completed Date:  2008-05-20     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  0241032     Medline TA:  Mt Sinai J Med     Country:  United States    
Other Details:
Languages:  eng     Pagination:  45-52     Citation Subset:  IM    
Mount Sinai Medical Center, New York, NY 10029, USA.
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MeSH Terms
Academic Medical Centers / organization & administration,  standards*
New York City
Process Assessment (Health Care) / methods
Program Development*
Program Evaluation*
Quality of Health Care / standards*
Total Quality Management / organization & administration*
Urban Health Services / standards*

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine

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