| Sharing atrocity stories in hospice: A study of niceness message strategies in interdisciplinary team meetings. | |
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MedLine Citation:
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PMID: 21909193 Owner: NLM Status: Publisher |
Abstract/OtherAbstract:
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The telling of atrocity stories offers therapeutic benefits to healthcare providers. Transcripts of hospice interdisciplinary team (IDT) meetings were used to analyze strategies for telling atrocity stories in the performance of symbiotic niceness through criticism. Symbiotic niceness draws upon niceness messages to establish reciprocal niceness by others in order to facilitate emotional labor. In IDT meetings the two predominant strategy types used were indirect and direct criticism. Nurses and medical directors engaged in niceness message strategies mostly about patients and other healthcare professionals. The study concludes that hospice IDT meetings are a venue for team members to communicate symbiotic niceness through emotional labor. |
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Authors:
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Elaine Wittenberg-Lyles; Debra Parker Oliver; George Demiris; Cody P Cunningham |
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Publication Detail:
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Type: JOURNAL ARTICLE |
Journal Detail:
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Title: Progress in palliative care Volume: 19 ISSN: 1743-291X ISO Abbreviation: - Publication Date: 2011 Jul |
Date Detail:
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Created Date: 2011-9-12 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 9421815 Medline TA: Prog Palliat Care Country: - |
Other Details:
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Languages: ENG Pagination: 172-176 Citation Subset: - |
Affiliation:
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Markey Cancer Center & Department of Communication, University of Kentucky, 800 Rose Street, Lexington KY 40536, . |
Export Citation:
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Descriptor/Qualifier:
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| Grant Support | |
ID/Acronym/Agency:
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R21 CA120179-02//NCI NIH HHS |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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