| Scribes in an ambulatory urology practice: patient and physician satisfaction. | |
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MedLine Citation:
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PMID: 20483153 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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PURPOSE: The increasing use of electronic medical records during the clinical encounter brings not only benefits but also barriers that may affect the doctor-patient relationship and increase the work burden of the physician. We evaluated whether the use of an electronic medical record scribe in an academic urology program would ameliorate these problems. MATERIALS AND METHODS: We randomly assigned electronic medical record scribes to the office hours of 5 academic urologists, and using surveys we evaluated patient and physician acceptance and satisfaction. RESULTS: Patients were accepting of an electronic medical record scribe and satisfaction rates were high (93% vs 87% in the absence of a scribe, p = 0.36). Patients were comfortable disclosing urological information in the presence of the scribe. Physicians were dramatically more satisfied with office hours when a scribe was present (69% vs 19%, p <0.001). We were unable to determine whether the presence of a scribe improves productivity. CONCLUSIONS: Electronic medical record scribes in a urology practice may be a practical solution to provide documentation while maintaining or improving the doctor-patient relationship because they increase physician satisfaction and do not detract from patient satisfaction. |
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Authors:
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Simi Koshy; Paul J Feustel; Michael Hong; Barry A Kogan |
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Publication Detail:
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Type: Journal Article; Randomized Controlled Trial Date: 2010-05-16 |
Journal Detail:
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Title: The Journal of urology Volume: 184 ISSN: 1527-3792 ISO Abbreviation: J. Urol. Publication Date: 2010 Jul |
Date Detail:
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Created Date: 2010-06-14 Completed Date: 2010-07-28 Revised Date: 2010-09-09 |
Medline Journal Info:
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Nlm Unique ID: 0376374 Medline TA: J Urol Country: United States |
Other Details:
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Languages: eng Pagination: 258-62 Citation Subset: AIM; IM |
Copyright Information:
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Copyright (c) 2010 American Urological Association Education and Research, Inc. Published by Elsevier Inc. All rights reserved. |
Affiliation:
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Division of Urology, Department of Surgery, Albany Medical College, Albany, New York, USA. |
Export Citation:
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APA/MLA Format Download EndNote Download BibTex |
| MeSH Terms | |
Descriptor/Qualifier:
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Electronic Health Records* Female Humans Job Satisfaction* Male Medical Record Administrators* Patient Satisfaction* Physician-Patient Relations Physicians / psychology* Questionnaires Urology* |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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