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Same description, different values. How service users and providers define patient and public involvement in health care.
MedLine Citation:
PMID:  21838833     Owner:  NLM     Status:  Publisher    
Abstract/OtherAbstract:
Background  Patient and public involvement in health care is important, but the existing definitions of the concept do not integrate the stakeholders' own perceptions. Objective  To investigate and compare service users' and service providers' own definitions of patient and public involvement and their implications. Design, setting and participants  Qualitative study with mainly individual in-depth semi-structured interviews conducted between June 2007 and June 2009. Data were analysed using a grounded theory approach. Results  A total of 20 patients, 13 public representatives and 44 health service providers/managers in both somatic and mental health care were interviewed. A common definition of patient and public involvement emerged: It is founded on mutual respect, carried out through dialogue aiming at achieving shared decision making. Nevertheless, users and providers assigned different values to the core aspects: Respect was imperative for service users and implied for providers, dialogue was a way to gain respect for service users and to achieve good outcome for providers, and both worried that the other party wanted to make sole decisions. Conclusions  Users and providers need to consider that although they have a common definition of involvement in health care, they assign different values to its aspects. Increasing and improving patient and public involvement therefore requires knowledge on and dialogue between the parties about these differences.
Authors:
Marit By Rise; Marit Solbjør; Mariela C Lara; Heidi Westerlund; Hilde Grimstad; Aslak Steinsbekk
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Publication Detail:
Type:  JOURNAL ARTICLE     Date:  2011-8-12
Journal Detail:
Title:  Health expectations : an international journal of public participation in health care and health policy     Volume:  -     ISSN:  1369-7625     ISO Abbreviation:  -     Publication Date:  2011 Aug 
Date Detail:
Created Date:  2011-8-15     Completed Date:  -     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  9815926     Medline TA:  Health Expect     Country:  -    
Other Details:
Languages:  ENG     Pagination:  -     Citation Subset:  -    
Copyright Information:
© 2011 Blackwell Publishing Ltd.
Affiliation:
PhD candidate, Department of Public Health and General Practice, Norwegian University of Science and Technology, Trondheim Post doctor, Department of Public Health and General Practice, Norwegian University of Science and Technology, Trondheim Psychiatric nurse, Department of Public Health and General Practice, Norwegian University of Science and Technology, Trondheim Kompetansesenter for brukererfaring og tjenesteutvikling, Mental Health, Trondheim Associate professor, Department of Public Health and General Practice, Norwegian University of Science and Technology, Trondheim Post doctor, Department of Public Health and General Practice, Norwegian University of Science and Technology, Trondheim, Norway.
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