Document Detail

Risk management: extreme honesty may be the best policy.
MedLine Citation:
PMID:  10610649     Owner:  NLM     Status:  MEDLINE    
This paper reviews a humanistic risk management policy that includes early injury review, steadfast maintenance of the relationship between the hospital and the patient, proactive full disclosure to patients who have been injured because of accidents or medical negligence, and fair compensation for injuries. The financial consequences of this type of policy are not yet known; however, one Veterans Affairs medical center, which has been using humanistic risk management since 1987, has had encouragingly moderate liability payments. The Department of Veterans Affairs now requires such a policy for all of its facilities; therefore, comprehensive experience may be only a few years away.
S S Kraman; G Hamm
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Publication Detail:
Type:  Journal Article; Review    
Journal Detail:
Title:  Annals of internal medicine     Volume:  131     ISSN:  0003-4819     ISO Abbreviation:  Ann. Intern. Med.     Publication Date:  1999 Dec 
Date Detail:
Created Date:  1999-12-14     Completed Date:  1999-12-14     Revised Date:  2005-11-16    
Medline Journal Info:
Nlm Unique ID:  0372351     Medline TA:  Ann Intern Med     Country:  UNITED STATES    
Other Details:
Languages:  eng     Pagination:  963-7     Citation Subset:  AIM; E; IM    
Veterans Affairs Medical Center, Lexington, Kentucky 40511, USA.
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MeSH Terms
Compensation and Redress*
Hospital Administration
Hospital-Patient Relations*
Hospitals, Veterans / organization & administration
Liability, Legal
Medical Errors
Risk Management*
Truth Disclosure*
United States
Comment In:
Ann Intern Med. 1999 Dec 21;131(12):970-2   [PMID:  10610651 ]

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine

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