Document Detail

Rates of medical errors and preventable adverse events among hospitalized children following implementation of a resident handoff bundle.
MedLine Citation:
PMID:  24302089     Owner:  NLM     Status:  MEDLINE    
IMPORTANCE: Handoff miscommunications are a leading cause of medical errors. Studies comprehensively assessing handoff improvement programs are lacking.
OBJECTIVE: To determine whether introduction of a multifaceted handoff program was associated with reduced rates of medical errors and preventable adverse events, fewer omissions of key data in written handoffs, improved verbal handoffs, and changes in resident-physician workflow.
DESIGN, SETTING, AND PARTICIPANTS: Prospective intervention study of 1255 patient admissions (642 before and 613 after the intervention) involving 84 resident physicians (42 before and 42 after the intervention) from July-September 2009 and November 2009-January 2010 on 2 inpatient units at Boston Children's Hospital.
INTERVENTIONS: Resident handoff bundle, consisting of standardized communication and handoff training, a verbal mnemonic, and a new team handoff structure. On one unit, a computerized handoff tool linked to the electronic medical record was introduced.
MAIN OUTCOMES AND MEASURES: The primary outcomes were the rates of medical errors and preventable adverse events measured by daily systematic surveillance. The secondary outcomes were omissions in the printed handoff document and resident time-motion activity.
RESULTS: Medical errors decreased from 33.8 per 100 admissions (95% CI, 27.3-40.3) to 18.3 per 100 admissions (95% CI, 14.7-21.9; P < .001), and preventable adverse events decreased from 3.3 per 100 admissions (95% CI, 1.7-4.8) to 1.5 (95% CI, 0.51-2.4) per 100 admissions (P = .04) following the intervention. There were fewer omissions of key handoff elements on printed handoff documents, especially on the unit that received the computerized handoff tool (significant reductions of omissions in 11 of 14 categories with computerized tool; significant reductions in 2 of 14 categories without computerized tool). Physicians spent a greater percentage of time in a 24-hour period at the patient bedside after the intervention (8.3%; 95% CI 7.1%-9.8%) vs 10.6% (95% CI, 9.2%-12.2%; P = .03). The average duration of verbal handoffs per patient did not change. Verbal handoffs were more likely to occur in a quiet location (33.3%; 95% CI, 14.5%-52.2% vs 67.9%; 95% CI, 50.6%-85.2%; P = .03) and private location (50.0%; 95% CI, 30%-70% vs 85.7%; 95% CI, 72.8%-98.7%; P = .007) after the intervention.
CONCLUSIONS AND RELEVANCE: Implementation of a handoff bundle was associated with a significant reduction in medical errors and preventable adverse events among hospitalized children. Improvements in verbal and written handoff processes occurred, and resident workflow did not change adversely.
Amy J Starmer; Theodore C Sectish; Dennis W Simon; Carol Keohane; Maireade E McSweeney; Erica Y Chung; Catherine S Yoon; Stuart R Lipsitz; Ari J Wassner; Marvin B Harper; Christopher P Landrigan
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Publication Detail:
Type:  Journal Article; Research Support, N.I.H., Extramural; Research Support, Non-U.S. Gov't; Research Support, U.S. Gov't, P.H.S.    
Journal Detail:
Title:  JAMA     Volume:  310     ISSN:  1538-3598     ISO Abbreviation:  JAMA     Publication Date:  2013 Dec 
Date Detail:
Created Date:  2013-12-04     Completed Date:  2013-12-13     Revised Date:  2014-09-17    
Medline Journal Info:
Nlm Unique ID:  7501160     Medline TA:  JAMA     Country:  United States    
Other Details:
Languages:  eng     Pagination:  2262-70     Citation Subset:  AIM; IM    
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MeSH Terms
Child, Hospitalized
Electronic Health Records
Hospitals, Pediatric
Internship and Residency*
Intervention Studies
Medical Errors / prevention & control*
Patient Admission*
Patient Care Team
Patient Handoff / standards*
Prospective Studies
Grant Support
1K12HS019456-01/HS/AHRQ HHS; T32 HP10018//PHS HHS; UL1TR000128/TR/NCATS NIH HHS
Comment In:
JAMA. 2013 Dec 4;310(21):2255-6   [PMID:  24302086 ]

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine

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