| Quality management at a hospital's nursing service. | |
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MedLine Citation:
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PMID: 19551279 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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The study aimed to know the opinion of nurses in relation to the Quality Management implemented in a hospital service. This is an exploratory and descriptive study carried out with a sample of 17 individuals. The main results, among the 14 principles of quality, reveal that the seventh principle 'adopt and institute leadership' received the highest score. On the other hand, the lowest scored principle was the third: 'cease the dependency of mass inspection'. The obtained results, coupled with theoretical knowledge on the subject and professional experience on the management of nursing services, lead us to the conclusion that nurses consider Total Quality a practical philosophy to be implemented in the services under their responsibility and accept the challenge of overcoming barriers related to tradition, going from discourse to practice. |
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Authors:
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Elyrose Sousa Brito Rocha; Maria Auxiliadora Trevizan |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Revista latino-americana de enfermagem Volume: 17 ISSN: 0104-1169 ISO Abbreviation: Rev Lat Am Enfermagem Publication Date: 2009 Mar-Apr |
Date Detail:
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Created Date: 2009-06-24 Completed Date: 2009-09-24 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 9420934 Medline TA: Rev Lat Am Enfermagem Country: Brazil |
Other Details:
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Languages: eng Pagination: 240-5 Citation Subset: N |
Affiliation:
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Escola de Enfermagem de Ribeirão Preto, Universidade de São Paulo, WHO Collaborating Centre for Nursing Research Development, Brazil. elysrocha@uol.com.br |
Export Citation:
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| MeSH Terms | |
Descriptor/Qualifier:
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Nursing Service, Hospital
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standards* Total Quality Management* |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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