Document Detail


Putting a face on medical errors: a patient perspective.
MedLine Citation:
PMID:  21733023     Owner:  NLM     Status:  In-Data-Review    
Abstract/OtherAbstract:
Knowledge of the patient's perspective on medical error is limited. Research efforts have centered on how best to disclose error and how patients desire to have medical error disclosed. On the basis of a qualitative descriptive component of a mixed method study, a purposive sample of 30 community members told their stories of medical error. Their experiences focused on lack of communication, missed communication, or provider's poor interpersonal style of communication, greatly contrasting with the formal definition of error as failure to follow a set standard of care. For these participants, being a patient was more important than error or how an error is disclosed. The patient's understanding of error must be a key aspect of any quality improvement strategy.
Authors:
Sarah Kooienga; Valerie T Stewart
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Publication Detail:
Type:  Journal Article     Date:  2010-11-11
Journal Detail:
Title:  Journal for healthcare quality : official publication of the National Association for Healthcare Quality     Volume:  33     ISSN:  1945-1474     ISO Abbreviation:  J Healthc Qual     Publication Date:  2011 Jul 
Date Detail:
Created Date:  2011-07-07     Completed Date:  -     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  9202994     Medline TA:  J Healthc Qual     Country:  United States    
Other Details:
Languages:  eng     Pagination:  37-41     Citation Subset:  H    
Copyright Information:
© 2010 National Association for Healthcare Quality.
Affiliation:
Washington State University College of Nursing, Vancouver, WA Women and Children's Research Center, Portland, OR.
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