Document Detail


Professional managers examine their listening ability.
MedLine Citation:
PMID:  10139908     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
This article describes the results of a study of perceived listening abilities among members of a professional organization much like the Clinical Laboratory Management Association (CLMA). Those members completed a listening types inventory, and the results were analyzed. About 75% of the members were classified as passive or detached listeners, the least effective types; only about 2% were active listeners, the most effective type. The results also showed that females perceived themselves to be better listeners than did males, and there were no significant differences based on age. Those who had taken more than one listening training seminar or course had significantly higher scores on the inventory than did those who had no training or just one seminar or course. The implications of these findings for professional managers are discussed at the conclusion of the article.
Authors:
R T Barker; C G Pearce; I W Johnson
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Publication Detail:
Type:  Comparative Study; Journal Article    
Journal Detail:
Title:  Clinical laboratory management review : official publication of the Clinical Laboratory Management Association / CLMA     Volume:  9     ISSN:  0888-7950     ISO Abbreviation:  Clin Lab Manage Rev     Publication Date:    1995 Jan-Feb
Date Detail:
Created Date:  1995-03-20     Completed Date:  1995-03-20     Revised Date:  2006-11-15    
Medline Journal Info:
Nlm Unique ID:  8805785     Medline TA:  Clin Lab Manage Rev     Country:  UNITED STATES    
Other Details:
Languages:  eng     Pagination:  22-6     Citation Subset:  H    
Affiliation:
School of Business, Virginia Commonwealth University.
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MeSH Terms
Descriptor/Qualifier:
Age Factors
Communication*
Female
Health Facility Administrators / psychology*,  statistics & numerical data
Humans
Interprofessional Relations*
Male
Personnel Management / standards
Psychiatric Status Rating Scales
Self-Evaluation Programs
Sex Factors
United States

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


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