Document Detail


Perspective: Delivering Effective and Engaging Continuing Medical Education on Physicians' Disruptive Behavior.
MedLine Citation:
PMID:  21436661     Owner:  NLM     Status:  Publisher    
Abstract/OtherAbstract:
Education about physicians' disruptive behavior is relevant for practicing physicians, who must demonstrate competence in professionalism for maintenance of certification. In addition, physicians need to know about newer regulatory standards that define disruptive behavior and mandated processes for dealing with such behavior, as health care organizations are now charged with having formal policies addressing this issue. There is a growing literature about dealing with disruptive behavior, but it has not addressed education, including continuing medical education (CME), aimed at reducing or preventing disruptive behavior. The authors suggest specific strategies for such CME educational programs, including knowing the audience before the presentation, avoiding potential pitfalls, defusing defensiveness, and increasing audience "buy-in." They present two viewpoints from which to approach the topic of disruptive behavior, depending on the audience: "rekindling of values" and "risk reduction." The authors also recommend interactive teaching methods designed to maximize audience participation and foster self-awareness and reflection.
Authors:
Kimberly McLaren; Julie Lord; Suzanne Murray
Publication Detail:
Type:  JOURNAL ARTICLE     Date:  2011-3-23
Journal Detail:
Title:  Academic medicine : journal of the Association of American Medical Colleges     Volume:  -     ISSN:  1938-808X     ISO Abbreviation:  -     Publication Date:  2011 Mar 
Date Detail:
Created Date:  2011-3-25     Completed Date:  -     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  8904605     Medline TA:  Acad Med     Country:  -    
Other Details:
Languages:  ENG     Pagination:  -     Citation Subset:  -    
Affiliation:
Dr. McLaren is assistant professor, Department of Psychiatry and Behavioral Sciences, University of Washington, Seattle, Washington. Dr. Lord is acting assistant professor, Department of Psychiatry and Behavioral Sciences, University of Washington, Seattle, Washington. Dr. Murray is assistant professor, Department of Psychiatry and Behavioral Sciences, University of Washington, Seattle, Washington.
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