Document Detail


Patients' and their parents' satisfaction levels about the treatment in a child and adolescent mental health inpatient unit.
MedLine Citation:
PMID:  21040221     Owner:  NLM     Status:  In-Process    
Abstract/OtherAbstract:
The aim of this study is to demonstrate the feedback and the satisfaction levels of the adolescents and their parents who received treatment in the newly opened inpatient unit. The results of the questionnaire evaluating the quality of the mental health service provided by the inpatient unit were examined retrospectively. The participants were the adolescents and their parents who received treatment and were discharged between January 2006 and May 2007. They were asked to give feedback on their observations and perceptions about the treatment they received, starting from the admission assessment until the time they were discharged. The satisfaction level of young people and their families regarding the service they received during their stay in the unit were determined to be high. The results of the questionnaires completed by adolescents and parents showed that the availability and the helpfulness of the staff, the admission process was given the highest satisfaction scores. Information about the adolescents' and their parents' experience of the treatment they received is essential and valuable in terms of promoting the quality of service and better treatment outcomes of an inpatient unit.
Authors:
F Varol Tas; T Guvenir; E Cevrim
Publication Detail:
Type:  Journal Article    
Journal Detail:
Title:  Journal of psychiatric and mental health nursing     Volume:  17     ISSN:  1365-2850     ISO Abbreviation:  J Psychiatr Ment Health Nurs     Publication Date:  2010 Nov 
Date Detail:
Created Date:  2010-11-02     Completed Date:  -     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  9439514     Medline TA:  J Psychiatr Ment Health Nurs     Country:  England    
Other Details:
Languages:  eng     Pagination:  769-74     Citation Subset:  N    
Copyright Information:
© 2010 Blackwell Publishing.
Affiliation:
Department of Child and Adolescent Psychiatry, Faculty of Medicine, University of Dokuz, Eylul, Izmir, Turkey. fvaroltas@hotmail.com
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