Document Detail

Patient and referring provider satisfaction with teledermatology.
MedLine Citation:
PMID:  12077584     Owner:  NLM     Status:  MEDLINE    
BACKGROUND: Teledermatology has become more widely used, but its impact has not been clearly elucidated. We developed a teledermatology program in response to clinical need, based on the store-and-forward approach. OBJECTIVE AND METHODS: Our purpose was to evaluate the satisfaction of patient and referring physician by using telephone interview. RESULTS: Both patients and providers considered this a useful program and would recommend it to a friend or colleague. The patients were split in their overall rating of the program and its ability to treat their skin conditions. Their greatest concern was their lack of direct contact with their dermatologist. Other common concerns were waiting time and follow-up. Privacy concerns were not commonly mentioned. Providers expressed greater satisfaction than their patients. Their greatest concerns involved the inability of the program to handle the demand. CONCLUSION: The program provided a service that was valued by both patients and providers. The most common concern was the impact on the physician-patient relationship.
Martin A Weinstock; Farrah Q Nguyen; Patricia M Risica
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Publication Detail:
Type:  Evaluation Studies; Journal Article; Research Support, Non-U.S. Gov't; Research Support, U.S. Gov't, Non-P.H.S.; Research Support, U.S. Gov't, P.H.S.    
Journal Detail:
Title:  Journal of the American Academy of Dermatology     Volume:  47     ISSN:  0190-9622     ISO Abbreviation:  J. Am. Acad. Dermatol.     Publication Date:  2002 Jul 
Date Detail:
Created Date:  2002-06-21     Completed Date:  2002-07-22     Revised Date:  2007-11-14    
Medline Journal Info:
Nlm Unique ID:  7907132     Medline TA:  J Am Acad Dermatol     Country:  United States    
Other Details:
Languages:  eng     Pagination:  68-72     Citation Subset:  IM    
Department of Dermatology, Dermatoepidemiology Unit, Veterans Affairs Medical Center-111D, 830 Chalkstone Avenue, Providence, RI 02908, USA.
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MeSH Terms
Dermatology / methods
Hospitals, Veterans
Patient Satisfaction*
Referral and Consultation*
Rhode Island
Skin Diseases / diagnosis*,  therapy*
Telemedicine / methods*,  utilization
Grant Support

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine

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