| Patient care telephone calls received in family practice offices. | |
| | |
MedLine Citation:
|
PMID: 7061959 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
|
The majority of patients care calls referred to practitioners at each of two family practice office study sites were related to medications. However, there were significant differences in the proportion of patient care calls managed by staff physicians, family practice residents, and clinical pharmacists which involved discussion of medication. There were also significant differences in the callers and types of medication related calls managed by each practitioner group. Calls initiated by patients and those classified as refill requests accounted for the largest proportion of calls managed by staff physicians, residents, and clinical pharmacists. The majority of calls received by each practitioner group were managed without consultation. A follow-up office visit was recommended in approximately one half of all medication related calls. The findings of this study may be useful in determining the personnel required to manage medication related telephone calls and in identifying potential areas for education and training of personnel in family practice. |
| | |
Authors:
|
J M Brown; D K Helling; E A Burns; L F Burmeister; R E Rakel |
Related Documents
:
|
6594279 - Access cavity preparation. 427409 - Population characteristics and the distribution of general medical practitioners. 10172659 - The 1990 gp contract--meeting needs? 2020449 - The medical profession and changing attitudes towards advertising and competition. 17373059 - Will they deliver treatment access?: wto rules and canada's law on generic medicine exp... 17333989 - Maximum cumulative doses of sedation medications for in-office use. 4057219 - Quality of life--a response to k c calman. 11588919 - Telemedicine in the federated states of micronesia. 23706079 - Accreditation in a sub saharan medical school: a case study at makerere university. |
Publication Detail:
|
Type: Comparative Study; Journal Article |
Journal Detail:
|
Title: The Journal of family practice Volume: 14 ISSN: 0094-3509 ISO Abbreviation: J Fam Pract Publication Date: 1982 Mar |
Date Detail:
|
Created Date: 1982-05-12 Completed Date: 1982-05-12 Revised Date: 2008-11-21 |
Medline Journal Info:
|
Nlm Unique ID: 7502590 Medline TA: J Fam Pract Country: UNITED STATES |
Other Details:
|
Languages: eng Pagination: 527-32 Citation Subset: AIM; IM |
Export Citation:
|
APA/MLA Format Download EndNote Download BibTex |
| MeSH Terms | |
Descriptor/Qualifier:
|
Delivery of Health Care* Drug Prescriptions Family Practice* / education Humans Internship and Residency Medical Staff Pharmacology, Clinical Physicians' Offices Referral and Consultation Telephone / utilization* |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
Previous Document: Patient noncompliance with postvasectomy semen examination protocol.
Next Document: A systematic approach to faculty development for family practice faculty.