| Outsourcing and its implications for hospital organizations in Turkey. | |
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MedLine Citation:
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PMID: 19172965 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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To thrive in this era of global competition, all organizations must explore new managerial approaches to get an edge in the marketplace. One increasingly appealing approach is outsourcing. Hospitals are particularly fertile environments for outsourcing, given their role as providers of a broad and complex array of services, many of which may be bought from other institutions. The purpose of this study is to determine the types of services that hospitals in Turkey buy from other organizations. The study sample included 14 university hospitals, 20 Ministry of Health Hospitals, 15 Social Insurance Organization Hospitals and 31 private hospitals in Istanbul, Ankara, Izmir, Antalya, and Eskisehir, which are the biggest cities in Turkey. The following services were found to be outsourced: hospital management information systems (83.8%), cleaning services (81.3%), maintenance services (72.5%), leased medical devices (75.0%), food services (60.0%), patient direction services (63.8%), magnetic imaging services (60.0%), other imaging services (48.8%), laboratory services (42.5%), security services (38.8%), laundry services (36.3%), patient transportation services (33.8%), accounting services (26.3%), ambulance services (22.5%), patient satisfaction measurement services (13.8%), consultancy services (12.5%), and financial and investment services (9.5%). Private hospitals bought more services than public facilities did. The sampled hospitals chose to outsource services in order to decrease costs (78.8%), increase the quality of services rendered (65.5%), increase flexibility and share risk (36.6%), and increase profits (11.2%). The results of this study suggest that outsourcing, when applied judiciously through cost and risk analysis, is a cost-effective approach that can be used by most hospitals. |
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Authors:
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Vahit Yigit; Dilaver Tengilimoglu; Adnan Kisa; Mustafa Zeedan Younis |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Journal of health care finance Volume: 33 ISSN: 1078-6767 ISO Abbreviation: J Health Care Finance Publication Date: 2007 |
Date Detail:
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Created Date: 2009-01-28 Completed Date: 2009-02-19 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 9503024 Medline TA: J Health Care Finance Country: United States |
Other Details:
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Languages: eng Pagination: 86-92 Citation Subset: IM |
Affiliation:
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Gaziosmanpasa University Hospital, Tokat, Turkey. |
Export Citation:
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APA/MLA Format Download EndNote Download BibTex |
| MeSH Terms | |
Descriptor/Qualifier:
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Ancillary Services, Hospital
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organization & administration* Economic Competition Economics, Hospital* Health Care Surveys Outsourced Services / utilization* Turkey |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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