Document Detail


Outcome of parent-physician communication skills training for pediatric residents.
MedLine Citation:
PMID:  20144522     Owner:  NLM     Status:  In-Process    
Abstract/OtherAbstract:
OBJECTIVE: communication skills represent an essential component of clinical competence. In the field of pediatrics, communication between physicians and patients' parents is characterized by particular difficulties. To investigate the effects of a parent-physician communication skills training program on OSCE performance and self-efficacy in a group control design.
METHODS: parallel to their daily work in the outpatient department, intervention-group experienced clinicians in practice (n=14) participated in a communication training with standardized parents. Control-group physicians (n=14) did not receive any training beyond their daily work. Performance was assessed by independent video ratings of an OSCE. Both groups rated their self-efficacy prior to and following training.
RESULTS: regarding OSCE performance, the intervention group demonstrated superior skills in building relationships with parents (p<.024) and tended to perform better in exploring parents' problems (p<.081). The communication training program led to significant improvement in self-efficacy with respect to the specific training objectives in the intervention group (p<.046).
CONCLUSION: even in physicians with considerable experience, structured communication training with standardized parents leads to significant improvement in OSCE performance and self-efficacy. PRACTISE IMPLICATIONS: briefness and tight structure make the presented communication training program applicable even for experienced physicians in daily clinical practice.
Authors:
Christoph Nikendei; Hans Martin Bosse; Katja Hoffmann; Andreas Möltner; Rabea Hancke; Corinna Conrad; Soeren Huwendiek; Georg F Hoffmann; Wolfgang Herzog; Jana Jünger; Jobst-Hendrik Schultz
Publication Detail:
Type:  Journal Article; Research Support, Non-U.S. Gov't     Date:  2010-02-09
Journal Detail:
Title:  Patient education and counseling     Volume:  82     ISSN:  1873-5134     ISO Abbreviation:  Patient Educ Couns     Publication Date:  2011 Jan 
Date Detail:
Created Date:  2010-12-27     Completed Date:  -     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  8406280     Medline TA:  Patient Educ Couns     Country:  Ireland    
Other Details:
Languages:  eng     Pagination:  94-9     Citation Subset:  N    
Copyright Information:
2010 Elsevier Ireland Ltd. All rights reserved.
Affiliation:
Department of Psychosomatic and General Internal Medicine, University of Heidelberg Medical Hospital, Germany. christoph.nikendei@med.uni-heidelberg.de
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