Document Detail

Organizational issues related to satisfaction with food and food service in the nursing home from the resident's perspective.
MedLine Citation:
PMID:  16597559     Owner:  NLM     Status:  MEDLINE    
This paper reviews organizational factors that potentially affect food quality and food service in the nursing home. A model is proposed for assessing the influence of organizational technology on resident satisfaction with food and food service from the resident's perspective. Findings from an exploratory phenomenological case study applying the model are presented. Staff knowledge of how to prepare and serve food properly, and staff availability to serve food on time, were key constructs. Resident-staff interactions appeared to moderate resident control over food and food service. Recommendations are suggested for improved communication between residents and staff to address certain limitations and enhance empowerment of residents.
Jill Armstrong Shultz; Neva L Crogan; Bronwynne C Evans
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Publication Detail:
Type:  Journal Article    
Journal Detail:
Title:  Journal of nutrition for the elderly     Volume:  24     ISSN:  0163-9366     ISO Abbreviation:  J Nutr Elder     Publication Date:  2005  
Date Detail:
Created Date:  2006-04-06     Completed Date:  2006-05-09     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  8208739     Medline TA:  J Nutr Elder     Country:  United States    
Other Details:
Languages:  eng     Pagination:  39-55     Citation Subset:  IM    
Department of Food Science and Human Nutrition, Washington State University, Pullman, WA 99164-6376, USA.
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MeSH Terms
Food / standards*
Food Services / organization & administration*,  standards*
Homes for the Aged*
Nursing Care / standards
Nursing Homes*
Patient Satisfaction

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