Document Detail


Organizational and technological correlates of nurses' trust in a smart intravenous pump.
MedLine Citation:
PMID:  23321482     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
The aim of this study was to understand technology and system characteristics that contribute to nurses' ratings of trust in a smart intravenous pump. Nurses' trust in new technologies can influence how technologies are used. Trust in technology is defined as a person's belief that a technology will not fail them. Potential outcomes of trust in technology are appropriate trust, overtrust, distrust, and mistrust. Trust in technology is also related to several use-specific outcomes, including appropriate use and inappropriate use such as overreliance, disuse or rejection, or misuse. Understanding trust in relation to outcomes can contribute to designs that facilitate appropriate trust in new technologies. A survey was completed by 391 nurses a year after the implementation of a new smart intravenous pump. The survey assessed trust in the intravenous pump and other elements of the sociotechnical system, individual characteristics, technology characteristics, and organizational characteristics. Results show that perceptions of usefulness, safety, ease of use, and usability are related to ratings of trust in smart intravenous pumps. Other work systemfactors such as perception of work environment, age, experience, quality of work, and perception of work performance are also related to ratings of trust. Nurses' trust in smart intravenous pumps is influenced by both characteristics of the technology and the sociotechnical system. Findings from this research have implications for the design of future smart intravenous pumps and health systems. Recommendations for appropriately trustworthy smart intravenous pumps are discussed. Findings also have implications for how trust in health technologies can be measured and conceptualized in complex sociotechnical systems.
Authors:
Enid Montague; Onur Asan; Erin Chiou
Publication Detail:
Type:  Journal Article; Research Support, N.I.H., Extramural    
Journal Detail:
Title:  Computers, informatics, nursing : CIN     Volume:  31     ISSN:  1538-9774     ISO Abbreviation:  Comput Inform Nurs     Publication Date:  2013 Mar 
Date Detail:
Created Date:  2013-03-20     Completed Date:  2013-11-25     Revised Date:  2014-03-19    
Medline Journal Info:
Nlm Unique ID:  101141667     Medline TA:  Comput Inform Nurs     Country:  United States    
Other Details:
Languages:  eng     Pagination:  142-9     Citation Subset:  IM; N    
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MeSH Terms
Descriptor/Qualifier:
Adult
Attitude of Health Personnel*
Female
Humans
Infusion Pumps*
Infusions, Intravenous
Male
Middle Aged
Nursing Staff / psychology
Quality of Life
Trust*
Grant Support
ID/Acronym/Agency:
1 UC1 HS014253-01/HS/AHRQ HHS; 1UL1RR025011/RR/NCRR NIH HHS; UL1 RR025011/RR/NCRR NIH HHS; UL1 TR000427/TR/NCATS NIH HHS
Comments/Corrections

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


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