Document Detail

Nurse managers' narratives of organizational change in the English National Health Service.
MedLine Citation:
PMID:  23050619     Owner:  NLM     Status:  In-Data-Review    
Aims  To investigate nurse managers' accounts of organizational change. Background  While the importance of the ward manager role in delivering quality care is recognized, less is known about ward managers' involvement in change. Methods  Face to face qualitative narrative interviews were conducted. They were audio recorded, transcribed verbatim and analysed thematically. Results  Managers were experiencing change that was occurring at an increasing rate. They reported that being effective communicators was central to their approach to managing change. The hybrid nature of the role informed their approach to change and enabled them to initiate and control it to a degree at ward/department level. They did not base their management approach on theory and focused activity more on the practical and contextual nature of change. Implications for nursing management  Organizational change has attracted a great deal of attention in research terms; however, there are few studies that examine nurse managers' experiences of change. The accumulated expertise and experience of this group of staff is an untapped resource in terms of mobilizing organizational change in hospitals in England. More attention to work-based learning and support would assist managers in their role.
Alistair Hewison
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Publication Detail:
Type:  Journal Article     Date:  2012-04-28
Journal Detail:
Title:  Journal of nursing management     Volume:  20     ISSN:  1365-2834     ISO Abbreviation:  J Nurs Manag     Publication Date:  2012 Oct 
Date Detail:
Created Date:  2012-10-11     Completed Date:  -     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  9306050     Medline TA:  J Nurs Manag     Country:  England    
Other Details:
Languages:  eng     Pagination:  858-67     Citation Subset:  N    
Copyright Information:
© 2012 Blackwell Publishing Ltd.
Senior Lecturer, School of Health and Population Sciences, College of Medical and Dental Sciences, University of Birmingham, Edgbaston, Birmingham, UK.
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