Document Detail


Nurse assistant mental models, sensemaking, care actions, and consequences for nursing home residents.
MedLine Citation:
PMID:  16221876     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
In a nursing home case study using observation and interview data, the authors described two mental models that guided certified nurse assistants (CNAs) in resident care. The Golden Rule guided CNAs to respond to residents as they would want someone to do for them. Mother wit guided CNAs to treat residents as they would treat their own children. These mental models engendered self-control and affection but also led to actions such as infantilization and misinterpretations about potentially undiagnosed conditions such as depression or pain. Furthermore, the authors found that CNAs were isolated from clinicians; little resident information was exchanged. They suggest ways to alter CNA mental models to give them a better basis for action and strategies for connecting CNAs and clinical professionals to improve information flow about residents. Study results highlight a critical need for registered nurses (RNs) to be involved in frontline care.
Authors:
Ruth A Anderson; Natalie Ammarell; Donald Bailey; Cathleen Colón-Emeric; Kirsten N Corazzini; Melissa Lillie; Mary Lynn Scotton Piven; Queen Utley-Smith; Reuben R McDaniel
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Publication Detail:
Type:  Journal Article; Research Support, N.I.H., Extramural; Research Support, Non-U.S. Gov't    
Journal Detail:
Title:  Qualitative health research     Volume:  15     ISSN:  1049-7323     ISO Abbreviation:  Qual Health Res     Publication Date:  2005 Oct 
Date Detail:
Created Date:  2005-10-13     Completed Date:  2005-12-30     Revised Date:  2013-03-22    
Medline Journal Info:
Nlm Unique ID:  9202144     Medline TA:  Qual Health Res     Country:  United States    
Other Details:
Languages:  eng     Pagination:  1006-21     Citation Subset:  T    
Affiliation:
Duke University School of Nursing, Durham, North Carolina, USA.
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MeSH Terms
Descriptor/Qualifier:
Altruism*
Nurses' Aides / psychology*
Nursing Homes*
Professional-Patient Relations*
United States
Grant Support
ID/Acronym/Agency:
2P20NR07795-04/NR/NINR NIH HHS; 2R01 NR003178-04A2/NR/NINR NIH HHS; AG000-29/AG/NIA NIH HHS; R01 NR003178/NR/NINR NIH HHS
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