Document Detail


Multiple accountabilities in incident reporting and management.
MedLine Citation:
PMID:  20479138     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
In this article, we examine the current and increasing emphasis on accountability and patient safety in health care, focusing on practices of incident reporting and management in New South Wales, Australia. We describe the frames of accountability associated with an incident reporting system, and explore how this system manifests in practice. In contrast to literature that situates incident reporting and local practices as oppositional, we used ethnographic methods to observe the incident management practices of clinical staff in a hospital, and found evidence to characterize this relationship differently. We found that accountability has multiple conceptualizations, and we present three findings that demonstrate how the reporting system and incident management policy are interwoven with local enactments of accountability. We suggest that systematic efforts toward improvement cannot be divorced from the local context, and emphasize the importance of local ecologies of practice in facilitating the meaningful utilization of such incident reporting systems.
Authors:
Su-yin Hor; Rick Iedema; Katrina Williams; Les White; Peter Kennedy; Andrew S Day
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Publication Detail:
Type:  Journal Article; Research Support, Non-U.S. Gov't     Date:  2010-05-17
Journal Detail:
Title:  Qualitative health research     Volume:  20     ISSN:  1049-7323     ISO Abbreviation:  Qual Health Res     Publication Date:  2010 Aug 
Date Detail:
Created Date:  2010-07-20     Completed Date:  2011-01-06     Revised Date:  -    
Medline Journal Info:
Nlm Unique ID:  9202144     Medline TA:  Qual Health Res     Country:  United States    
Other Details:
Languages:  eng     Pagination:  1091-100     Citation Subset:  T    
Affiliation:
University of Technology, Sydney, New South Wales, Australia. suyin.hor@student.uts.edu.au
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MeSH Terms
Descriptor/Qualifier:
Anthropology, Cultural / methods
Communication
Culture
Health Policy*
Humans
Interdisciplinary Communication*
New South Wales
Patient Care / methods*,  standards
Patient Care Team / organization & administration*
Risk Management / methods*,  organization & administration
Safety / standards*
Social Responsibility*

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


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