Document Detail

Moving from information transfer to information exchange in health and health care.
MedLine Citation:
PMID:  12570966     Owner:  NLM     Status:  MEDLINE    
Communication in most health and health care settings assumes that information provision is both necessary and sufficient to improve individual behavior and, subsequently, health. This paper examines and challenges commonly accepted practices of information transmission in health settings, demonstrating how such practices are insufficient because they are rooted in a one-way model of information transfer. Three case studies show how this model is pervasive in different health and health care milieus: patient/provider encounters, health promotion programs, and national health policymaking. Drawing on critical theoretical perspectives, the work shows the limits of current information transfer approaches by critiquing the dominant assumptions that underpin current practice. At the same time, it provides empirical examples of the usefulness of critical approaches to identify relations of power in health communication. The paper concludes by suggesting that researchers and practitioners move beyond traditional practices of information transfer (based on a one-way monologue) and toward a more useful and appropriate notion of information exchange (based on two-way dialogue).
Renée Gravois Lee; Theresa Garvin
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Publication Detail:
Type:  Journal Article; Research Support, Non-U.S. Gov't; Review    
Journal Detail:
Title:  Social science & medicine (1982)     Volume:  56     ISSN:  0277-9536     ISO Abbreviation:  Soc Sci Med     Publication Date:  2003 Feb 
Date Detail:
Created Date:  2003-02-06     Completed Date:  2003-03-12     Revised Date:  2006-11-15    
Medline Journal Info:
Nlm Unique ID:  8303205     Medline TA:  Soc Sci Med     Country:  England    
Other Details:
Languages:  eng     Pagination:  449-64     Citation Subset:  IM    
Department of Marketing and Advertising, School of Business, Quinnipiac University, 06518, Hamden, CT, USA.
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MeSH Terms
Decision Making*
Health Policy
Health Promotion
Health Services Research
Information Dissemination*
Organizational Case Studies
Policy Making
Professional-Patient Relations
Women's Health*

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine

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