Document Detail


Mission and organizational performance in the healthcare industry.
MedLine Citation:
PMID:  11067418     Owner:  NLM     Status:  MEDLINE    
Abstract/OtherAbstract:
Healthcare is a rapidly evolving industry where firms face constantly changing conditions and an ever-increasing demand for services. As competition in this sector continues to grow, managers must assess their organizations and develop methods to improve firm performance and productivity. Successful managers are constantly searching for tools that will motivate their employees to perform at the highest possible level. An increasing amount of literature points to the mission statement as a valuable tool for managers to use to improve organizational performance and increase employee motivation. This article examines the key elements of the organizational mission statement and discusses their significance in relation to firm performance in the healthcare industry. First, the elements of a mission statement will be identified and the relationship of these elements to both organizational success and employee motivation will be discussed. Second, the general mission development process and its most critical features will be considered. Third, specific mission statements from a sample of healthcare organizations will be identified and analyzed using an integrated analytical framework based on the literature. Finally, the significance of the material presented will be considered followed by suggestions for future mission statement development and evaluation.
Authors:
A Forehand
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Publication Detail:
Type:  Journal Article    
Journal Detail:
Title:  Journal of healthcare management / American College of Healthcare Executives     Volume:  45     ISSN:  1096-9012     ISO Abbreviation:  J Healthc Manag     Publication Date:    2000 Jul-Aug
Date Detail:
Created Date:  2000-10-18     Completed Date:  2000-10-18     Revised Date:  2007-11-15    
Medline Journal Info:
Nlm Unique ID:  9803529     Medline TA:  J Healthc Manag     Country:  UNITED STATES    
Other Details:
Languages:  eng     Pagination:  267-77     Citation Subset:  H    
Affiliation:
James Madison University, Harrisonburg, Virginia, USA. forehaab@hotmail.com
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MeSH Terms
Descriptor/Qualifier:
Evaluation Studies as Topic
Health Services Administration*
Hospitals, Voluntary / organization & administration
Organizational Objectives*
Organizational Policy
Social Responsibility
United States

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine


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