| Medicine-related questions handled by community pharmacists: an exploratory study. | |
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MedLine Citation:
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PMID: 20214274 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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OBJECTIVES: The objectives of this study were to determine what type of medicine-related questions community pharmacists were asked and to ascertain whether responses given were appropriate. METHODS: All community pharmacists from three Primary Care Trusts were invited to participate in a week-long exploratory study. Piloted data-collection forms were self-completed. Data were analysed descriptively using Microsoft Excel and statistical tests conducted with Minitab. KEY FINDINGS: Sixty-six medicines-related questions were answered by participating pharmacists. The type of questions asked were varied and asked by patients, the general public and health care professionals. Most answers (over 80%) were assessed as being appropriate; only four questions raised concern with assessors that possible patient harm may have resulted. Almost half (42%) of the questions were answered without consultation to any reference source. CONCLUSIONS: Despite the small-scale nature of the study the findings show that community pharmacists provide a good-quality service that is easily accessible to all people. However, the failure to use reference sources may impact on pharmacists' ability to answer medicine-related questions fully. |
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Authors:
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Paul M Rutter; Sharon Warren; Jill Rutter |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: The International journal of pharmacy practice Volume: 17 ISSN: 0961-7671 ISO Abbreviation: Int J Pharm Pract Publication Date: 2009 Oct |
Date Detail:
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Created Date: 2010-03-10 Completed Date: 2010-03-25 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 9204243 Medline TA: Int J Pharm Pract Country: England |
Other Details:
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Languages: eng Pagination: 313-5 Citation Subset: IM |
Affiliation:
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Department of Pharmacy, School of Applied Sciences, University of Wolverhampton, Wolverhampton, UK. paul.rutter@wlv.ac.uk |
Export Citation:
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| MeSH Terms | |
Descriptor/Qualifier:
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Adult Community Pharmacy Services / organization & administration*, standards Directive Counseling / standards England Female Health Services Accessibility Humans Male Middle Aged Patient Education as Topic / methods*, standards Pharmacists / organization & administration*, standards Pilot Projects Professional Role Young Adult |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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