Document Detail

Measuring job satisfaction in residential aged care.
MedLine Citation:
PMID:  11871629     Owner:  NLM     Status:  MEDLINE    
BACKGROUND: Staff satisfaction has received increasing recognition as an important factor influencing service quality and in particular the quality of residents' lives in residential aged care facilities, where staff typically have a long-term and close relationship with residents. Consequently, a valid and reliable instrument is required to assess staff satisfaction in this particular context. OBJECTIVE: This paper aims to assess the factor structure, reliability, and validity of the Measure of Job Satisfaction (MJS) instrument when used in residential aged care facilities. DESIGN: A cross-sectional survey design was used to collect the required information, and a stratified random sampling method was utilized to select facilities. Exploratory and confirmatory factor analyses were conducted to assess the factor structure of staff satisfaction via the MJS. SETTING: Both high and low care residential aged care facilities in Western Australia. STUDY PARTICIPANTS: Nine hundred and eighty-three staff (including the Director of Nursing, manager, registered nurses, enrolled nurses, nursing assistants, and therapists) in 70 residential aged care facilities. RESULTS: An acceptable five-factor (22-item) measurement model was derived. The Cronbach's alpha reliability levels range from 0.86 to 0.95. Convergent and discriminant validity are also satisfactory. CONCLUSION: This investigation has confirmed that a modified MJS is a reliable and valid instrument for assessing staff satisfaction in residential aged care settings.
Shu-Chiung Chou; Duncan P Boldy; Andy H Lee
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Publication Detail:
Type:  Journal Article    
Journal Detail:
Title:  International journal for quality in health care : journal of the International Society for Quality in Health Care / ISQua     Volume:  14     ISSN:  1353-4505     ISO Abbreviation:  Int J Qual Health Care     Publication Date:  2002 Feb 
Date Detail:
Created Date:  2002-03-01     Completed Date:  2002-04-22     Revised Date:  2004-11-17    
Medline Journal Info:
Nlm Unique ID:  9434628     Medline TA:  Int J Qual Health Care     Country:  England    
Other Details:
Languages:  eng     Pagination:  49-54     Citation Subset:  IM    
School of Public Health, Curtin University of Technology, Curtin University of Technology, Perth, Western Australia, Australia.
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MeSH Terms
Attitude of Health Personnel*
Cross-Sectional Studies
Factor Analysis, Statistical
Health Care Surveys
Homes for the Aged / manpower,  standards*
Housing for the Elderly / manpower,  standards*
Job Satisfaction*
Models, Psychological
Quality Indicators, Health Care*
Reproducibility of Results
Western Australia

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