| Maximizing your return on people. | |
| | |
MedLine Citation:
|
PMID: 17348175 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
|
Though most traditional HR performance metrics don't predict organizational performance, alternatives simply have not existed--until now. During the past ten years, researchers Laurie Bassi and Daniel McMurrer have worked to develop a system that allows executives to assess human capital management (HCM) and to use those metrics both to predict organizational performance and to guide organizations' investments in people. The new framework is based on a core set of HCM drivers that fall into five major categories: leadership practices, employee engagement, knowledge accessibility, workforce optimization, and organizational learning capacity. By employing rigorously designed surveys to score a company on the range of HCM practices across the five categories, it's possible to benchmark organizational HCM capabilities, identify HCM strengths and weaknesses, and link improvements or back-sliding in specific HCM practices with improvements or shortcomings in organizational performance. The process requires determining a "maturity" score for each practice, based on a scale of 1 (low) to 5 (high). Over time, evolving maturity scores from multiple surveys can reveal progress in each of the HCM practices and help a company decide where to focus improvement efforts that will have a direct impact on performance. The authors draw from their work with American Standard, South Carolina's Beaufort County School District, and a bevy of financial firms to show how improving HCM scores led to increased sales, safety, academic test scores, and stock returns. Bassi and McMurrer urge HR departments to move beyond the usual metrics and begin using HCM measurement tools to gauge how well people are managed and developed throughout the organization. In this new role, according to the authors, HR can take on strategic responsibility and ensure that superior human capital management becomes central to the organization's culture. |
| | |
Authors:
|
Laurie Bassi; Daniel McMurrer |
Related Documents
:
|
10146045 - Responsibility for retirement planning shifts to employees. 16699325 - Implementing performance management in the irish health sector. 12029935 - Leading into the future: coaching and mentoring generation x employees. 20485215 - Professional coaching as an effective strategy to retaining frontline managers. 17444345 - Management of venous thromboembolism. 21762965 - Minimally invasive methods for bulbar urethral strictures: a survey of members of the a... |
Publication Detail:
|
Type: Journal Article |
Journal Detail:
|
Title: Harvard business review Volume: 85 ISSN: 0017-8012 ISO Abbreviation: Harv Bus Rev Publication Date: 2007 Mar |
Date Detail:
|
Created Date: 2007-03-12 Completed Date: 2007-04-16 Revised Date: - |
Medline Journal Info:
|
Nlm Unique ID: 9875796 Medline TA: Harv Bus Rev Country: United States |
Other Details:
|
Languages: eng Pagination: 115-23, 144 Citation Subset: H |
Affiliation:
|
McBassi & Company, Golden, Colorado, USA. lbassi@mcbassi.com |
Export Citation:
|
APA/MLA Format Download EndNote Download BibTex |
| MeSH Terms | |
Descriptor/Qualifier:
|
Commerce Efficiency, Organizational Humans Organizational Objectives Personnel Management / methods* United States |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
Previous Document: What it means to work here.
Next Document: Realizing what you're made of.