Document Detail

Mathematical relationship between waiting times and appointment interval for doctor and patients.
MedLine Citation:
PMID:  2558203     Owner:  NLM     Status:  MEDLINE    
Appointment systems try to achieve a balance between the time the doctor waits for patients to arrive and the time patients spend waiting to be seen. Mathematical analysis reveals that the time a patient can expect to wait increases exponentially as the appointment interval is reduced. An appointment interval that is less than the median consultation length can result in long waits for patients with no saving of time for the doctor. More frequent, shorter surgeries can save time for patients with no increase in the doctor's waiting time. Methods of improving the efficiency of use of surgery time are discussed.
I Hill-Smith
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Publication Detail:
Type:  Comparative Study; Journal Article    
Journal Detail:
Title:  The Journal of the Royal College of General Practitioners     Volume:  39     ISSN:  0035-8797     ISO Abbreviation:  J R Coll Gen Pract     Publication Date:  1989 Dec 
Date Detail:
Created Date:  1990-02-22     Completed Date:  1990-02-22     Revised Date:  2009-11-18    
Medline Journal Info:
Nlm Unique ID:  7503107     Medline TA:  J R Coll Gen Pract     Country:  ENGLAND    
Other Details:
Languages:  eng     Pagination:  492-4     Citation Subset:  IM    
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MeSH Terms
Appointments and Schedules*
Consumer Satisfaction
Data Collection
Evaluation Studies as Topic
Family Practice / organization & administration*
Models, Theoretical
Practice Management, Medical*
Sampling Studies
Time Factors
Urban Population

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine

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