| "Managing up" can improve teamwork in the OR. | |
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MedLine Citation:
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PMID: 20450999 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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Holding each team member accountable for following policies and behaving professionally in the work environment should be the responsibility of all perioperative personnel, not just the department manager. A culture in which employees "manage up" is one in which they communicate with each other in respectful ways and feel comfortable correcting each other when they see negative behaviors or inconsistencies in patient care delivery. Creating a culture in which employees feel empowered to manage up requires education, support of management, and staff member assertiveness. Ultimately, individual accountability and effective teamwork can help ensure patient safety. |
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Authors:
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Sandra Lee Smith |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: AORN journal Volume: 91 ISSN: 1878-0369 ISO Abbreviation: AORN J Publication Date: 2010 May |
Date Detail:
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Created Date: 2010-05-10 Completed Date: 2010-07-29 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 0372403 Medline TA: AORN J Country: United States |
Other Details:
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Languages: eng Pagination: 576-82 Citation Subset: IM; N |
Copyright Information:
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Copyright 2010 AORN, Inc. Published by Elsevier Inc. All rights reserved. |
Export Citation:
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| MeSH Terms | |
Descriptor/Qualifier:
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Assertiveness Attitude of Health Personnel Communication* Cooperative Behavior Humans Interprofessional Relations* Medical Errors / prevention & control, psychology, statistics & numerical data Operating Rooms / organization & administration* Organizational Culture Patient Care Team / organization & administration* Power (Psychology) Professional Role / psychology* Safety Management / organization & administration* Social Behavior Workplace / organization & administration, psychology |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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