| Managing emergencies and abnormal situations in air traffic control (part I): taskwork strategies. | |
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MedLine Citation:
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PMID: 20116779 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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A lot of research in Air Traffic Control (ATC) has focused on human errors in decision making whilst little attention has been paid to the cognitive strategies employed by controllers in managing abnormal situations. This study looks into cognitive strategies in taskwork that enable controllers to become resilient decision-makers. Two field studies were carried out where novice and experienced controllers were observed in simulator training in emergency and unusual scenarios. A prototype model of taskwork strategies in air traffic management was developed and its construct validity was tested in the context of the field studies. A companion study (part II), follows that investigates aspects of teamwork in the same field and contributes to the development of a generic model of Taskwork & Teamwork strategies in Emergencies in Air traffic Management (T(2)EAM). The final section addresses the difficulties experienced by novice controllers and explains taskwork strategies employed by experts to manage uncertainty and balance workload in simulator emergencies. |
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Authors:
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Stathis Malakis; Tom Kontogiannis; Barry Kirwan |
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Publication Detail:
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Type: Journal Article; Research Support, Non-U.S. Gov't Date: 2010-02-01 |
Journal Detail:
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Title: Applied ergonomics Volume: 41 ISSN: 1872-9126 ISO Abbreviation: Appl Ergon Publication Date: 2010 Jul |
Date Detail:
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Created Date: 2010-03-16 Completed Date: 2010-07-09 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 0261412 Medline TA: Appl Ergon Country: England |
Other Details:
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Languages: eng Pagination: 620-7 Citation Subset: IM |
Copyright Information:
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Copyright 2010 Elsevier Ltd. All rights reserved. |
Affiliation:
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Hellenic Civil Aviation Authority, Rhodes/Diagoras Int. Airport ATC Department, Michail Petridi 78, 85100 Rhodes, Greece. emalakis@otenet.gr |
Export Citation:
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| MeSH Terms | |
Descriptor/Qualifier:
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Accidents, Aviation
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prevention & control* Decision Making* Emergencies / psychology* Humans Observation Occupational Health |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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