| Managing conflict/employee counseling. | |
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MedLine Citation:
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PMID: 11235464 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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Managers and nurse leaders can enhance skills and techniques to manage conflict and subsequent counseling of employees in the workplace. Stress, conflict, issues of miscommunication, and a poor job performance can be handled in a focused, orderly manner. Corrective action plans and documentation of counseling sessions are suggested. A framework for managers to perform self-assessment in counseling performance is provided. Developing specific competency checklists for managers and completing them on an annual basis validates important aspects of the role of nurse managers. |
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Authors:
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M Iacono |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Journal of perianesthesia nursing : official journal of the American Society of PeriAnesthesia Nurses / American Society of PeriAnesthesia Nurses Volume: 15 ISSN: 1089-9472 ISO Abbreviation: J. Perianesth. Nurs. Publication Date: 2000 Aug |
Date Detail:
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Created Date: 2001-03-08 Completed Date: 2001-05-03 Revised Date: 2004-11-17 |
Medline Journal Info:
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Nlm Unique ID: 9610507 Medline TA: J Perianesth Nurs Country: United States |
Other Details:
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Languages: eng Pagination: 260-2 Citation Subset: N |
Affiliation:
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PACU and PAT, St Joseph's Hospital Health Center, Syracuse, NY, USA. |
Export Citation:
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| MeSH Terms | |
Descriptor/Qualifier:
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Conflict (Psychology)* Counseling / methods Employee Performance Appraisal / methods* Humans Nursing Staff, Hospital Nursing, Supervisory* |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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