Document Detail

Looking for answers, constructing reliability: an exploration into how Dutch patients check web-based medical information.
MedLine Citation:
PMID:  16137921     Owner:  NLM     Status:  MEDLINE    
INTRODUCTION: In the discussion about helping lay end users find reliable health-related information on the web, lay assessment practices of the reliability of information are often dismissed as insufficient. It is suggested that patients do not check important background information (authors, dates) for the medical content on websites. However, little effort has been made to understand how lay practices enable patients to assess information reliability in respect to their specific health situations. OBJECTIVE: This paper draws upon ethnographic research among Dutch patients to understand lay assessment practices. METHODS: We conducted qualitative interviews and observed patient search practices. Patients were asked to describe and then repeat the last searches they had conducted. They were also given standardized questions for searching for information. RESULTS: Patients did not utilize special user tools (checklists, seals, portals) to assist in searching for and evaluating information. However, we saw explicit strategies for checking information within their established patterns of searching, such as on and offline triangulation of information and checking information provider information and dates. CONCLUSION: Although patients do not follow standardized checklists, this is not to say that they are not assessing information. Their assessment processes are more extensive than current literature suggests.
Samantha Adams; Antoinette de Bont; Marc Berg
Publication Detail:
Type:  Journal Article; Research Support, Non-U.S. Gov't     Date:  2005-08-30
Journal Detail:
Title:  International journal of medical informatics     Volume:  75     ISSN:  1386-5056     ISO Abbreviation:  Int J Med Inform     Publication Date:  2006 Jan 
Date Detail:
Created Date:  2006-01-17     Completed Date:  2006-05-23     Revised Date:  2007-11-15    
Medline Journal Info:
Nlm Unique ID:  9711057     Medline TA:  Int J Med Inform     Country:  Ireland    
Other Details:
Languages:  eng     Pagination:  66-72     Citation Subset:  IM    
Erasmus University Medical Center, Department of Health Policy and Management (BMG), Postbus 1738, 3000 DR Rotterdam, The Netherlands.
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MeSH Terms
Information Storage and Retrieval / methods
Interviews as Topic
Medical Informatics*
Middle Aged
Patient Education as Topic*
Quality Control

From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine

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