| Leadership and satisfaction in change commitment. | |
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MedLine Citation:
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PMID: 21879618 Owner: NLM Status: In-Process |
Abstract/OtherAbstract:
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Managerial transformational leadership skills may directly influence banking counter staff toward change commitment and improve job satisfaction and service quality, or the influence instead may be mediated by change commitment. For a sample comprised of 246 managers from four large Taiwanese banks, the following path relationships were tested: (1) the association of transformational leadership with change commitment, (2) the association of change commitment with job satisfaction, and (3) the direct or indirect (through the mediation of change commitment) effect of transformational leadership on job satisfaction. Regression was utilized to gain insight into the effects of transformational leadership and change commitment on job satisfaction. Transformational leadership may foster change by providing psychological support to the banking counter staff, enabling them to use their skills to meet the needs of individual customers in response to complex environments. |
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Authors:
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Yi-Feng Yang |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Psychological reports Volume: 108 ISSN: 0033-2941 ISO Abbreviation: Psychol Rep Publication Date: 2011 Jun |
Date Detail:
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Created Date: 2011-09-01 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 0376475 Medline TA: Psychol Rep Country: United States |
Other Details:
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Languages: eng Pagination: 717-36 Citation Subset: IM |
Affiliation:
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Graduate School of Business and Administration, Shu-Te University, No. 59, Hun Shang Rd., Yen Chao Dist., Kaohsiung City, 82445, Taiwan, ROC. yifeng@stu.edu.tw |
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From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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