| Internal affairs: communicating during a tragedy. | |
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MedLine Citation:
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PMID: 17190334 Owner: NLM Status: MEDLINE |
Abstract/OtherAbstract:
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In the event of a tragedy, a company should have separate crisis communications plans for the media, the families of any deceased, those who are injured and their families, and the workforce as a whole. We hope sharing our experience will help others plan for the crises that can occur in our industry. We all have operational plans for addressing the tragedies of others. What we learned at Southwest is that it's equally important to have crisis communications plans to address those tragedies that hit much closer to home. |
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Authors:
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Josh Weiss; Gary August |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Emergency medical services Volume: 35 ISSN: 0094-6575 ISO Abbreviation: Emerg Med Serv Publication Date: 2006 Dec |
Date Detail:
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Created Date: 2006-12-27 Completed Date: 2007-01-25 Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 0431735 Medline TA: Emerg Med Serv Country: United States |
Other Details:
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Languages: eng Pagination: 189-93 Citation Subset: H |
Affiliation:
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Southwest Ambulance, Mesa, AZ, USA. jweiss@swambulance.com |
Export Citation:
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APA/MLA Format Download EndNote Download BibTex |
| MeSH Terms | |
Descriptor/Qualifier:
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Accidents, Traffic
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mortality* Ambulances Arizona Communication* Emergency Medical Services / organization & administration* Emergency Medical Technicians* Humans Organizational Case Studies |
From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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