| Interactive voice response systems for medication identification requests: poison or cure? | |
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MedLine Citation:
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PMID: 22077245 Owner: NLM Status: In-Data-Review |
Abstract/OtherAbstract:
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Interactive voice response systems (IVR) have traditionally been used by banking and credit card industries to rapidly process information requests for their customers. Today IVR technology is being used in clinical medicine to randomize patients in clinical studies, to collect patient data, and to follow-up on recently discharged patients. Use of IVR systems by poison centers is relatively new. This commentary explores the advantages and disadvantages of applying IVR technology to the medication identification requests in poison centers. |
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Authors:
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Blaine E Benson |
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Publication Detail:
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Type: Journal Article |
Journal Detail:
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Title: Clinical toxicology (Philadelphia, Pa.) Volume: 49 ISSN: 1556-9519 ISO Abbreviation: Clin Toxicol (Phila) Publication Date: 2011 Nov |
Date Detail:
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Created Date: 2011-11-14 Completed Date: - Revised Date: - |
Medline Journal Info:
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Nlm Unique ID: 101241654 Medline TA: Clin Toxicol (Phila) Country: England |
Other Details:
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Languages: eng Pagination: 799-800 Citation Subset: AIM; IM |
Affiliation:
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University of New Mexico College of Pharmacy, New Mexico Poison & Drug Information Center , 1 University of New Mexico, Albuquerque , NM USA. |
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From MEDLINE®/PubMed®, a database of the U.S. National Library of Medicine
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